Structural changes below the surface

Even after the spread of covid-19 has peaked, it is likely the world will be a very different place. In the legal industry, the pandemic has led to changes in how law firms serve their clients that may well endure beyond the crisis. Some of these changes were in the air before covid-19, but now they seem more necessary than ever, finds Jaime Fernández Madero of Fernández Madero Consulting.