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Client account management

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Client account management 2016

Published February 2017

Effective client account management can help law firms increase client loyalty and boost revenue. We ask law firms across the region how well they look after their key clients.

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What’s mine is yours. Or is it?

21 February 2017

By handling top client accounts at an institutional level, as opposed to leaving them to individual partners, law firms can increase client loyalty and boost revenue. A survey by Latin Lawyer and management consultancy Gulland Padfield suggests there are significant opportunities for firms in Latin America to seize upon client account management as a differentiator. But are the region’s partners ready to share their relationships?

Five steps to make account management your law firm’s differentiator
Five steps to make account management your law firm’s differentiator

Five steps to make account management your law firm’s differentiator

24 February 2017

James Edsberg, partner of Gulland Padfield, offers the key to effective client account management